What does NeoStrata sell?
What are the return policies of NeoStrata?
If a customer was not satisfied with the products ofNeoStrata, he can contact the customer service at email@example.com. However, the customer should contact the customer service within 30 days except for PSORENT psoriasis topical solution which has 90 day period to return. The refund will be credited in the customer’s credit card within 10 business days. The customer cannot return any product to NeoStrata when the item has been damaged during shipping because the carrier is responsible but they can still call NeoStrata to seek assistance on how to return a damaged item during shipment.
What are the shipping policies of NeoStrata?
In-stock merchandises are shipping from theNeoStrata warehouse located at Pennsylvania by UPS ground shipping method within 3 to 7 business days. However, NeoStrata doesn’t deliver orders from PO box addresses, APO or FPO addresses.
What are the costs of shipping for NeoStrata orders?
These are the costs of delivery for NeoStrata orders. Standard UPS Ground Shipping for $0 to $74.99 is $7.95 and for $75 or more the shipping cost is free of charge. For UPS 3 day ground of any order is $12, UPS 2nd day air is $15, UPS next day air saver is $20, Alaska, Puerto Rico, Virgin Islands, Hawaii, Guam 2 day air is $20 and Alaska, Puerto Rico, Virgin Islands, Hawaii, Guam next day air is $25.
Does NeoStrata accepts International ordes?
NeoStrata accepts International orders from 75 countries. This is the link for the list of countries where NeoStrata products are available. NeoStrata International Orders
Does NeoStrata offer warranties or guarantees for their items?
NeoStrata offers 90 day money back guarantee for PSORENT psoriasis topical solution and 30 day money back guarantee is offered for the rest of the items. This means that the customer should return the item within that period of time if he is dissatisfied with the product.
Does NeoStrata have physical stores?
Yes, NeoStrata have physical stores within the U.S.The U.S. website ofNeoStrata doesn’t display all the addresses of their retail stores. However, customers can use a special page of the site which is called Retail Locator. The can use the retail locator to search for the nearest retail store of NeoStrata within their area or state. The NeoStrata retail store locator can be visited by clicking this link: Retail Locator
What are the contact information of NeoStrata?
The following are the contact information of NeoStrata.
Mail: NeoStrata Company, Inc.
307 College Road East
Princeton, NJ 08540
Customer Service Fax: 1-800-636-7872
International Inquiries: firstname.lastname@example.org
Online Contact Form: http://www.neostrata.com/category/customer+servicecontact+us.do
Does NeoStrata have any help or introductory video?
Yes, NeoStrata have introductory videos to help customers understand about the product they sell.
Does NeoStrata offer discounts or promos for their products?